Assigning multiple calls

Make assumptions and prove that your marketing efforts are working.

You will be able to track the communications delivered on all channels up to your marketing campaign. The calls, messages, chats and forms you receive at the tracking number. CallTrackingMetrics Each one is linked to a campaign that inspired them, be it a PPC ad or a billboard. Reduce your spend on low-performing campaigns and clearly target that budget to ads that generate high-value leads and conversions.

Explore your tracking options

If you can attach a number, you can keep track.

Analyze paid search links, SEO, email campaigns, TV ads, trade shows, publications and more. For offline sources, you will need to purchase a number to attach to a static ad, while online ads use marketing technology. Enter our powerful dynamic number to dynamically change the number on your site based on the visitor’s landing page or referral.

How does dynamic numerical insertion work?

Including a single line of code on your website allows us to dynamically exchange the phone numbers displayed on your website for tracking numbers. Visitors will see the tracking number you have assigned to the source they used to find you, and you will be able to see the actual site session data when they call. By assigning a different tracking number to each ad source, you can gain valuable insight into the performance of each of your marketing campaigns.

Go beyond calling

Track forms, chats and messages and take advantage of resources to attract leads quickly.

Today’s customers are often reluctant to answer the phone to speak to the company, which is why all communication strategies are so important. Our software tracks live chat messages and form submissions, as well as calls, and can establish instant communication with your customers so that you can contact them in time to close a deal.

The case of intelligent automation

Eliminate manual and repetitive tasks

Intelligent Automation (AI) is no longer a vague term you may have heard – it is now an operational imperative for companies of any size or scope. The use of automated routing and workflows for your routine calls and events helps marketing, sales and support teams to operate strategically, rather than being stuck with manual tasks.

Automation allows:

Increase revenue

Increase productivity

Reduce conversion times

Analytics powered by Call Analytics.

Automatic insights into all customer communications.

There is no better way to get to know your customers than communicating with your own brand. Get strategic advantages and a solid understanding of the entire customer journey with our intelligent conversation tools and resources. Measure customer confidence, automatically identify and evaluate the right conversations, and give strategists everything they need to push their campaigns to the limit.

Use chat analytics to:

Build your ideal customer profile.

Optimize your sales and customer service processes.

Maximize your resources to focus on quality conversations.

Identify trends and customer confidence in real time.

Interact with calls, messages, forms and chats.

Align the team with each customer interaction.

All of your chats on virtually any channel can be conducted using CallTrackingMetrics. Manage calls, messages, chat and form submissions on a single UCaaS platform to understand the user’s entire journey, from lead to customer.

Teams can access and share information seamlessly when you integrate your organization. CallTrackingMetrics Analyze the content of calls, messages, chats and forms to gather detailed information and advise your team on how they can increase their revenue and offer better support to customers.